Our refunds policy

1. Whilst we hope you will be delighted with your order, if for any reason you are not completely satisfied, we will be happy to offer a refund, exchange or replacement on Products returned to us within 14 days of receipt.

2. When you return a Product to us, we will issue the refund to you once the product has been receipted back into our warehouse. In this case, we will refund the price of the Product in full, excluding the delivery charges for sending the item to you. You will be responsible for the cost of returning the item to us.

3. When you return a Product to us for any other reason, (for example because you claim that the Product is defective), we will examine the returned Product and will notify you of your refund via email within a reasonable period of time.

4. We will usually refund any money received from you using the same method originally used by you to pay for your purchase.